Isle of Capri Casino Hotel Lake Charles Transaction
Isle of Capri Casinos, Inc. announced on August 22, 2016 that it is selling the Isle of Capri Casino Hotel Lake Charles to an affiliate of Laguna Development Corporation (“LDC”). It’s expected that LDC will take over as the owner of Isle Lake Charles before the summer of 2017. Until then, it will be “business as usual” at the Isle Lake Charles but we wanted to share the answers to some questions that you may have.
Q: What will happen to my Fan Club® points?
A: You will continue enjoying the same great benefits of Fan Club while until we transition to the new owner next year. Until then, your points will continue to be honored by Isle of Capri. When the new owner takes over, your points will be honored by the new owner, subject to the rules of their player loyalty club.
Q: When will my Fan Club points expire?
A: As always, points will expire after one year without player activity. More information on the new owner’s player club will be made available in the future.
Q: What will happen to my Fan Club status?
A: You will continue enjoying the same great benefits of Fan Club until the transition. Fan Club will continue operating with the same tiers and multipliers you’re accustomed to. More information on the new owner’s player club will be made available in the future.
Q: Will I continue to receive my offers and mail?
A: Absolutely. It’s business as usual and you will continue enjoying the same great benefits, including your offers and mail, of Fan Club while we work through our transition.
Q: What happens to my chips and slot tickets?
A: Isle of Capri Lake Charles will continue operating as normal allowing you to continue to utilize your chips.
Q: What happened to my hotel reservation?
A: All reservations at Isle of Capri Hotel Lake Charles will continue to be honored.
Q: How will the operations at Isle of Capri Casino Hotel Lake Charles change?
A: We will continue to provide you with the same fun and exciting experience and encourage you to Play More. Be Happy.®
Q: Who do I contact for questions?
A: Please visit us at the Fan Club desk.